Telephone: +44 (0)20 3600 5050

Dispute Resolution

There is another way - Alternative Dispute Resolution


Alternative Dispute Resolution (ADR) refers to any means of settling disputes outside of the court system and typically includes mediation, arbitration, early neutral evaluation and conciliation.  These techniques can be used to resolve most types of conflict whether its between individuals, business entities or government agencies.  ADR offers an alternative to the traditional legal system due to its greater flexibility, speedy resolution of disputes and low cost.  

ADR is not the 'first step' in litigation; it is a real alternative providing an invaluable tool for the swift and cost-effective resolution of a dispute. 

Dispute resolution generally requires the agreement of both parties, either before or after a dispute has arisen. Parties wishing to engage in an ADR method would also need to agree on the ADR specialist - an independent neutral professional appointed to help resolve the dispute.

With a growing number of dispute resolution techniques available, ADR Group has positioned itself as a leader in the field offering ADR Group accredited professionals. 

Once Parties have decided on the ADR method they wish to deploy, ADR Group can help you select the right specialist for your case.  If Parties are unsure which method of ADR is suitable for their case, then speak to a member of our Dispute Resolution Services team who will be able to advise you.


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Latest News

01 Oct 2019

Potentially Harmful Email Warning

It has come to our attention that some ADR Group email addresses have been hijacked at some point over the last couple of days.  We have identified and rectified the cause of this and reviewed our security procedures to ensure that a similar event does not happen again.


Unfortunately, however, the result of this is that some people that we have previously sent emails to may receive a potentially dangerous email that appears to be sent from an ADR Group employee. 


The way to identify such an email is as follows:


1. Although the message appears to come from us, the sender’s email address will be something completely different.

2. The subject line may have the word ‘Re’ in it twice e.g.  ‘Re: Re: Your dispute with XYZ Ltd’

3. The message will either have an attachment or a link that you are asked to open or click on.

4. The message will not have the usual ADR Group signature and disclaimer at the bottom, it will just have an ADR Group employees name  and email address.


If you receive any such email from us, or any other sender, please delete it immediately.  If you are not sure whether an email is legitimate or not please contact us, or any other sender first.  If you have received such an email and have already tried to open the attachment or link please carry out an anti-virus scan immediately or else speak with your IT department, if appropriate.


Please accept our sincere apologies for any inconvenience or confusion this may have caused.

27 May 2019

Get in Touch

ADR Group
The Dounsells, Mores Lane, Brentwood, Essex CM14 5RZ

General Office Enquiries
020 3600 5050

Office Hours
Monday to Thursday - 9.00am to 5.30pm
Friday - 9.00am to 5.00pm

Out of Office Contact
Mark Belford +44 7703 308 923

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