
Frequently Asked Questions (FAQs)
How is mediation different to negotiation?
Negotiation whether conducted by correspondence, over the
phone or face to face is invariably one party putting an offer
on the table for the other party to counter-propose.
Neither
party is honest to the other about their strengths and weaknesses
and neither offers or accepts at the first round. Parties
rarely explore other settlement options and are fearful of
disclosing too much to the other side to have particularly
open and honest talks to facilitate settlement.
By virtue
of the mediator’s independence, impartiality and confidentiality
they are able to understand what the true barriers are and
where settlement options may lie at an early stage. By virtue
of both parties and all decision makers being together at
one point (like at trial), this invariably focuses the minds
of all to settle the dispute.
Isn’t proposing mediation
a sign of weakness or an admission of failure?
Certainly not. People usually propose mediation when they
are fairly confident of the merits of the case but concerned
about the economics and the time that it may take to conclude.
Doesn’t mediation involve
a loss of control?
Quite the contrary. Mediation gives the parties much more
control. The matter will not be argued out by lawyers, reviewed
on technicalities or decided by a judge who knows little about
the individuals or the circumstances of their case. As the
mediator has no authority to impose a decision it is the parties
who decide upon what terms they wish to settle on.
Doesn’t mediation mean more
work and more expense?
Mediation saves time and money. Although mediators are all
highly trained professionals, mediation itself is not expensive
and we try to identify appropriate mediators for each budget.
Obviously if the parties intend to be legally represented
at the mediation then they also need to include those costs.
A successful mediation will save time and money but even an
unsuccessful mediation often helps to clarify a number of
key issues which will cut down dramatically the time necessary
for preparing for trial.
Who chooses the Mediator?
Whilst it is usual for one party to make the initial request
for a mediator, both parties must approve the appointment
of a mediator. Our mediation Case Advisors will discuss with
both parties the type of mediator that is being sought and
will then forward a short list to both parties to agree upon.
Should a legal representative be
present in the mediation?
It is not essential for the parties to be represented although
it is commonly adopted. Certainly where there are complex
issues or fundamental questions to the case still to be answered
then it may be crucial.
For small value claims the cost of
having a legal representative attending may well outweigh
the benefits although this is something that should be considered
on a case by case basis. One option for these types of cases
may be to have a representative available by telephone.
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