ANNA ROFFEY

ADR Group Civil and Commercial Mediator

Anna has more than 20 years’ experience in the aviation industry and has spent a lot of this time resolving disputes in a commercial and workplace context.  She further harnessed her skills by training as a senior negotiator and workplace representative.  She is an aviation law expert, certified by IATA, and an external expert to EASA (European Aviation Safety Agency) and was called to the Bar in 2014.  As a qualified mediator in the workplace, civil and commercial and online disciplines, Anna’s experience enables her to manage and resolve a variety of transnational, commercial, regulatory and workplace disputes.  She has been directly involved in several high level complex change plans and re-organisations, and £multi-million settlements.  Anna brings a pragmatic, problem-solving approach to helping parties reach a workable solution, agreement or settlement.

professional background


Anna has spent 20 years working in the aviation industry with 9 years as a trained senior negotiator and workplace representative.  She is an aviation law expert, certified by IATA, and an external expert to EASA (European Aviation Safety Agency) and was called to the Bar in 2014. 

 

Anna has been trained in a psychological approach to conflict resolution.  Her training includes: leading negotiations, collective bargaining, conflict advocacy, advanced human factors; Industrial Relations; Transactional Analysis; Pascale et al: Seven S Model; Johari Window; Transitional Curve; Ego States; Conflict Loop; Strokes & Drivers; Emotional Intelligence; Leadership & Influencing; Organisational Development & Change; Holmes & Rahe.

 

She is also a member of the Special Negotiating Body for the European Works Council to one of the world’s largest airline groups.

Work Experience


Anna is member of a number of professional associations including Lincoln’s Inn, the ABA and the European Air Law Association.

Endorsement


“Anna has a no-nonsense, forensic approach to complex problems, honing in on the real issues and establishing common ground quickly and efficiently” - DK

 

“Anna’s wealth of experience within the multi-national commercial and industrial environment is evident by her fair, solution driven, practical and confident style” - DK.

personal interests


Anna lives on a farm and spends her spare time taking care of the chickens, ducks, geese and a blind fox that live there. Anna is a very keen skier.


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