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Conciliation is a method of alternative dispute resolution whereby parties to a dispute use a conciliator who meets with the parties separately and jointly, in an attempt to resolve their differences.  The conciliator does this by lowering tensions, improving communications and encouraging parties to explore potential solutions.


Conciliation is different to arbitration in that it has no legal standing. The conciliator usually has no authority to seek evidence or call witnesses and does not usually write a decision or make an award.


Conciliation is different to mediation in that often the parties are in need of restoring or repairing the relationship, for either personal or business reasons.


For further information or to discuss the nature of your dispute and the options available to you, please contact our case advisors by telephone on 020 3600 5050 or by e-mail at

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