Telephone: +44 (0)20 3600 5050

Online Dispute Resolution (ODR) Training

Our innovative 2-day Online Dispute Resolution (ODR) Training programme is designed for the ADR professional who wishes to offer an additional mediation capability.  This practical course equips the individual with the right skills to confidently conduct mediation online.


Becoming an Online Mediator

ODR enables parties in dispute to settle their differences over the internet without attending face-to-face mediation.  Our training programme allows the delegate to learn how to resolve conflict through a blend of online tools using real-time confidential discussion rooms over a secure online platform.

Successful completion of the course will enable you to conduct mediation sessions online or as a tool to support preparation for traditional face to face mediations.  


Who Should Attend

The course is designed for already qualified mediators who have completed a mediation training course with a competent mediation training organisation recognised by the Civil Mediation Council or equivalent.  This course is delivered entirely online.


Recognised Accreditation

Successful completion leads to being awarded the ADR Group Certificate of Accreditation as a Online Mediator. 


Why Choose the ADR Group

Aligning yourself to the right organisation is key to developing a mediation practice.  ODR has been gaining popularity, not least because of the 2015 regulation (EU) No. 524-2013 and 2013-11-EC Directive incorporated into UK law.  However, the ADR Group have been offering ODR services since 2006, leading the field in developing progressive innovative methods in mediation.


Support and Development

After successfully completing the ADR Group training course, you are eligible to join ADR Group's membership, a strong network of ADR professionals where you can benefit from networking events, introduction to  mediators and other continual professional development opportunities.


Further information

If you would like further information about this or any of our courses, or need help identifying the right course for you, contact our qualified Training Services team on +44 020 3600 5050



For bookings and course dates, please click here





Get in Touch

ADR Group
The Dounsells, Mores Lane, Brentwood, Essex CM14 5RZ

General Office Enquiries
020 3600 5050

Office Hours
Monday to Thursday - 9.00am to 5.30pm
Friday - 9.00am to 5.00pm

Out of Office Contact
Mark Belford +44 7703 308 923

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