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Workplace Mediation Training

Our Workplace Mediation Training Programme covers the core skills and attributes required to conduct workplace mediations effectively. ADR Group’s approach to workplace mediation goes beyond the traditional problem-solving, interest-based methods. Interpersonal conflict lies at the heart of workplace disputes and our training incorporates in-depth psychological insight.  We present evidence from neuroscience and behavioural change research and help you apply this knowledge enabling you to develop appropriate tools and techniques that guide ethical and effective practice.   Successful completion leads to being awarded the ADR Group Certificate of Accreditation as a Workplace Mediator. 


Becoming a Mediator

Mediation is a dispute resolution technique which offers an informal, structured process in which an independent third party, a mediator, helps people in a disagreement or dispute to create a way forward.  It is future focused moving the emphasis from how things have been towards a healthy working relationship with mutually agreed practical solutions to the issues which have held them back in the past.  Mediation can also be used where there is conflict within teams.


Companies are increasingly acknowledging the significance of a professional mediator and the impact mediation can have in the resolution of a workplace dispute.  In addition, more and more HR professionals realise the importance of developing an effective dispute resolution skillset to enhance their credentials and ability to deal with disputes within the workplace.


Why Choose ADR Group

Aligning yourself to the right organisation is key to developing a mediation practice.  It was the ADR Group that introduced and formalised mediation training in the UK, bringing recognition to mediation as a profession and setting the standards within the industry.  We have been leading the way ever since with a reputation for excellence in the field of mediation.  We are a founding member of the Civil Mediation Council - the UK's leading authority in Civil & Commercial, Workplace and Non-Family mediation. 


Who Should Attend

Our Workplace Mediator Training Programme is designed and aimed towards any person wishing to practice as a workplace mediator, whether in-house or independently.  The skills and approach of our mediation training lends itself to a wide range of disciplines – to include:


  • HR Directors, HR Business Partners, case and advice specialists
  • Business Owners, Managing Directors, leadership teams and anyone with managerial responsibility
  • Complaint handlers and customer service teams
  • Employment consultants
  • Union representatives and Employee Relations teams
  • Professionals - Barristers, Solicitors, Doctors, Accountants, Healthcare and other professionals


Recognised Accreditation

ADR Group's training is recognised by the Civil Mediation Council.  Our mediation courses have continually evolved in association with distinguished experts to ensure that they reflect the latest thinking and practice in the field.  Following successful completion of the course, you will be awarded with the title of "ADR Group Accredited Workplace Mediator".


Post Training Support and Membership

ADR Group is committed to supporting newly qualified mediators.  We have a number of CPD and educational programmes available, all aimed at helping you develop your mediation career.  


After successfully completing the ADR Group training course, you are eligible to join ADR Group's membership, a strong network of ADR professionals where you can benefit from networking events, introduction to mediators and other continual professional development opportunities.


Further information

If you would like further information about this or any of our other courses, or if you need help identifying the right course for you, contact our Training Services team on 020 3600 5050



Workplace Mediation Training Course Schedule


07 - 09 Oct 2024

14 - 15 Oct 2024

Online (Zoom)
£1950.00 + VAT

Upcoming Training Courses

Civil and Commercial Mediation Training

24 - 28 Jun 2024

London (just 2 places remaining)
£3250.00 + VAT
23 - 27 Sep 2024

Online (Zoom)
£2750.00 + VAT
18 - 22 Nov 2024

£3,250.00 + VAT

Workplace Mediation Training

07 - 09 Oct 2024

14 Oct - 15 Oct 2024

Online (Zoom)
£1950.00 + VAT

Civil to Workplace Conversion Training

17 - 17 Oct 2024

Virtual Course (Zoom)
£500.00 + VAT
View All Courses

What Attendees Say

Mediation Training 

"I had already trained with a lesser known mediation company, though I wish I hadn't. Once I started to train with ADR Group, I realised how much i'd missed out on and how much I had to gain by training correctly. The trainers at ADR Group were the most helpful, friendly, informative and supportive trainers I could have ever wished for. The training was fun, informative and interesting and I am forever grateful to ADR Group for helping me along the way."

Joanna Nutley

Mediator Training

"I was extremely impressed by both the content and the delivery of the course particularly given the need to deliver it remotely. I have heard colleagues talk about mediation training that they have undertaken recently with other providers and this course would certainly appear to be more comprehensive than those."


Latest News

Angus Crawford and Garry Ferguson

We are extremely pleased to welcome Angus Crawford and Garry Ferguson to our Panel of mediators.  Mark Belford says "Angus and Garry have a wealth of mediation experience and add further strength to our mediator panel. They are both available for appointments throughout the UK, but having a presence in Scotland is an exciting step forward for ADR Group."

13 Feb 2023

Would you like to join our panel of Mediators click here
for more information

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