020 3600 5050

Online Dispute Resolution (ODR) Training

Our innovative 1-day Online Dispute Resolution (ODR) Training programme is designed for accredited ADR professional who wish to offer an additional mediation capability.  This practical course equips you with the skills to professionally and confidently conduct mediations online.


Becoming an Online Mediator

ODR enables parties in dispute to settle their differences over the internet without attending face-to-face mediation.  Our training programme allows the delegate to learn how to resolve conflict through a blend of online tools using real-time confidential discussion rooms over a secure online platform.

Successful completion of the course will enable you to conduct mediation sessions online or as a tool to support preparation for traditional face to face mediations.  


Who Should Attend

The course is designed for accredited mediators who have completed a mediation training course with a competent mediation training organisation recognised by the Civil Mediation Council or equivalent.  


Recognised Accreditation

Following successful completion of the course, you will be awarded to title "ADR Group Accredited Online Mediator". 


Why Choose the ADR Group

Aligning yourself to the right organisation is key to developing an online mediation practice.  The idea of conducting mediations online is not new, it has been gaining popularity over the years but more significantly since the start of the COVID-19 pandemic.  ADR Group is understandably considered a leader in the field and has been training mediators to conduct mediations online since 2015.  


Support and Development

After successfully completing the ADR Group training course, you are eligible to join ADR Group's membership, a strong network of ADR professionals where you can benefit from networking events, introduction to mediators and other continual professional development opportunities.


Further information

If you would like further information about this or any of our courses, or need help identifying the right course for you, contact our qualified Training Services team on +44 020 3600 5050.


Upcoming Training Courses

Civil and Commercial Mediation Training

24 - 28 Jun 2024

London (just 2 places remaining)
£3250.00 + VAT
23 - 27 Sep 2024

Online (Zoom)
£2750.00 + VAT
18 - 22 Nov 2024

£3,250.00 + VAT

Workplace Mediation Training

07 - 09 Oct 2024

14 Oct - 15 Oct 2024

Online (Zoom)
£1950.00 + VAT

Civil to Workplace Conversion Training

17 - 17 Oct 2024

Virtual Course (Zoom)
£500.00 + VAT
View All Courses

What Attendees Say

Mediation Training 

"I had already trained with a lesser known mediation company, though I wish I hadn't. Once I started to train with ADR Group, I realised how much i'd missed out on and how much I had to gain by training correctly. The trainers at ADR Group were the most helpful, friendly, informative and supportive trainers I could have ever wished for. The training was fun, informative and interesting and I am forever grateful to ADR Group for helping me along the way."

Joanna Nutley

Mediator Training

"I was extremely impressed by both the content and the delivery of the course particularly given the need to deliver it remotely. I have heard colleagues talk about mediation training that they have undertaken recently with other providers and this course would certainly appear to be more comprehensive than those."


Latest News

Angus Crawford and Garry Ferguson

We are extremely pleased to welcome Angus Crawford and Garry Ferguson to our Panel of mediators.  Mark Belford says "Angus and Garry have a wealth of mediation experience and add further strength to our mediator panel. They are both available for appointments throughout the UK, but having a presence in Scotland is an exciting step forward for ADR Group."

13 Feb 2023

Would you like to join our panel of Mediators click here
for more information

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