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What Others Say

Mediation Services

"After 25 years of good old fashioned litigation I would describe myself as a mediation sceptic, that is, until I experienced Toby Walker and the team at ADR Group who showed me and my clients how it's really done and why it can be relied upon to produce results"

Mediation Services 

"ADR Group is a well-run and efficient service provider.  They listen to your mediation requirements with care and make sure they pair you with a mediator suited to your needs.  Everything is done in a very timely manner.  My first point of call, always" 

Mediation Services 

"ADR Group make organising mediations easy"

Mediation Training 

"I had already trained with a lesser known mediation company, though I wish I hadn't. Once I started to train with ADR Group, I realised how much i'd missed out on and how much I had to gain by training correctly. The trainers at ADR Group were the most helpful, friendly, informative and supportive trainers I could have ever wished for. The training was fun, informative and interesting and I am forever grateful to ADR Group for helping me along the way."

Joanna Nutley

Mediator Training

"I was extremely impressed by both the content and the delivery of the course particularly given the need to deliver it remotely. I have heard colleagues talk about mediation training that they have undertaken recently with other providers and this course would certainly appear to be more comprehensive than those."


Mediation Services

"I must say I was very impressed with the service received from the ADR Group and I will certainly be using you again in the future. Right from the start I was highly impressed with Sam; his responsiveness and communication was excellent."  Legal Counsel  

Our Mediators

Select a specialism

Sharmin Hussain

Workplace Mediator


Practice Overview

Sharmin is an Accredited Workplace and Civil & Commercial Mediator, skilled Coach, HR Consultant. She is known and appreciated for her expert technical knowledge coupled with astute judge of character and situation enabled high success rate in resolving complex employee relations issues. As well as her extensive experience of successfully resolving complex workplace mediation cases and successful resolution of numerous staff conflicts and disputes through mediation. 


Sharmin combines her years of HR experience and passion for finding solutions to workplace relations in order to provide a range of impactful consultancy, coaching and mediation services.



Profession Background

Since 1999, after starting her professional journey, Sharmin has gained a career full of meaningful experience and incredible success. 


From 1999 to 2012, Sharmin worked at Advantage West Midlands. Throughout her twelve years of working there, Sharmin steadily worked her way up the ranks while simultaneously gaining understanding and insight through experiences and earning well-deserved success.


From 2012 to 2015 Sharmin worked at Birmingham City University.


From 2016 to 2022 Sharmin worked at Midland Heart as an HR Business Partner. Sharmin was responsible for providing a comprehensive HR support service to its organisation and its subsidiaries.


This gave Sharmin all the necessary experience and attributes to launch her own business with mediation playing a central part.




‘’I highly recommend Sharmin as an engaging and dedicated HR professional. Her exceptional coaching, mentoring, and mediation skills are truly remarkable. Sharmin effortlessly connects with individuals, creating a trusting and authentic environment. She goes above and beyond to support employees, ensuring they feel valued and heard. Sharmin excels as a mediator, resolving conflicts with professionalism and fairness. Her dedication to fostering a positive work environment is inspiring.’’ - Craig Knapper (Head of Talent at Midland Heart)


‘’Sharmin brings empathy, pragmatism and an ability to communicate and engage with colleagues at all levels. I am constantly impressed by her ability to resolve workplace conflicts, often involving complex and longstanding issues. I highly recommend Sharmin as a workplace mediator.’’ - Jenny Hemmings (Head of HR at Midland Heart)


‘’Her mediation skills were second-to-none and she provided an excellent service, building a confidential relationship with the individuals concerned to allow them to explore the reasons for the breakdown in the relationship.’’ - David Onion (Manager at Volvo Group UK)


‘’She supported me as a manager in the business with some very challenging cases and provided mediation when required. This was delivered calmly and professionally, and I felt very supported as a manager.’’ - Gavin Baker (Desk Manager at the University of Wolverhampton)



Areas of Specialism

  • Workplace

Latest News

Angus Crawford and Garry Ferguson

We are extremely pleased to welcome Angus Crawford and Garry Ferguson to our Panel of mediators.  Mark Belford says "Angus and Garry have a wealth of mediation experience and add further strength to our mediator panel. They are both available for appointments throughout the UK, but having a presence in Scotland is an exciting step forward for ADR Group."

13 Feb 2023

Would you like to join our panel of Mediators click here
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